Frequently Asked Questions
Everything you need to know about shopping with Aspiga
What is Aspiga's commitment to sustainability?
At Aspiga, we are committed to ethical production and sustainable materials. We work with small-scale suppliers and artisans, ensuring fair wages and using organic or recycled fabrics whenever possible to minimize our environmental footprint.
How long does shipping take and what are the costs?
We offer worldwide shipping. Standard UK delivery typically takes 3-5 working days, while international orders may take 7-10 working days. Shipping costs are calculated at checkout based on your location and order weight.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return your items within 28 days of receipt for a full refund, provided they are in their original, unworn condition with tags attached.
How do I know which size to choose?
Each product page features a detailed size guide to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more relaxed fit, or contacting our customer service team for specific measurements.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout via PayPal, Apple Pay, and Google Pay for your convenience.
Can I track my order once it has been placed?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.